Topstar Property & Commercial Services we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us on social media platforms. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

Personal Information

  • Identification details: Name, address, email address, phone number, and other contact details.
  • Demographic information: Age, gender, and other demographic information.

    Usage Data

    • Technical data: Internet Protocol (IP) address, browser type, version, time zone setting, browser plug-in types and versions, operating system, and platform.
    • Usage data: Information about how you use our website, products, and services.

    Marketing and Communications Data

    • Preferences: Your preferences in receiving marketing from us and your communication preferences.

    Third-Party Data

    • Social Media: If you interact with us through social media platforms, we may collect information available through your public profile, your interactions with us, and any other information you provide through those platforms.

    How We Use Your Information

    We use the information we collect in the following ways:

    To Provide and Improve Our Services

    • To present our website and its contents to you.
    • To provide you with information, products, or services that you request from us.
    • To manage our relationship with you, including notifying you about changes to our services, terms, or privacy policy.
    • To improve our website, products, and services.

    For Marketing and Communications

    • To send you marketing communications if you have consented to receive such communications.
    • To deliver relevant advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
    • To make suggestions and recommendations to you about goods or services that may interest you.

    Legal Obligations

    • To comply with legal obligations, law enforcement requests, and other legal processes.
    • To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

    Disclosure of Your Information

    We may share your personal information with:

    • Service providers: Third parties who provide services to us, such as IT and system administration services, and who are bound by contractual obligations to keep your personal data confidential and use it only for the purposes for which we disclose it to them.
    • Business transfers: Third parties in connection with any business transaction, such as a merger, acquisition, or sale of assets, where personal data held by us about our users is among the assets transferred.
    • Legal requirements: If required by law, to comply with legal processes, or to protect the rights, property, or safety of Topstar Property & Commercial Services, our customers, or others.

    Data Security

    We have implemented measures designed to secure your personal data from accidental loss and from unauthorised access, use, alteration, and disclosure. All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology.

    Data Retention

    We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

    Your Data Protection Rights

    You have the right to:

    • Access: Request access to your personal data.
    • Correction: Request correction of any incomplete or inaccurate data we hold about you.
    • Deletion: Request erasure of your personal data where there is no good reason for us continuing to process it.
    • Object: Object to processing of your personal data where we are relying on a legitimate interest.
    • Restriction: Request the restriction of processing of your personal data.
    • Portability: Request the transfer of your personal data to you or a third party.

    Changes to This Privacy Policy

    We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.

    Contact Us

    If you have any questions about this privacy policy, please contact us at:

    Topstar Property & Commercial Services
    [email protected]
    +61 484 508889